Business Week predicts corporate takeover of blogs
by henrycopelandSaturday, April 23rd, 2005
Yipee. Business Week does a cover story on blogging and predicts that publishers will soon dominate the field.
The article makes many bold and valid claims (see below) about the blogging boom and then slips in this astonishing prediction: “Mainstream media companies will master blogs as an advertising tool and take over vast commercial stretches of the blogosphere.”
Before we get to that brash claim about the coming triump of their employer’s business model, lets watch the BWers drink the blog coolaid:
Go ahead and bellyache about blogs. But you cannot afford to close your eyes to them, because they’re simply the most explosive outbreak in the information world since the Internet itself. And they’re going to shake up just about every business — including yours. It doesn’t matter whether you’re shipping paper clips, pork bellies, or videos of Britney in a bikini, blogs are a phenomenon that you cannot ignore, postpone, or delegate. Given the changes barreling down upon us, blogs are not a business elective. They’re a prerequisite. (And yes, that goes for us, too.)…How big are blogs? Try Johannes Gutenberg out for size. His printing press, unveiled in 1440, sparked a publishing boom and an information revolution. Some say it led to the Protestant Reformation and Western democracy. Along the way, societies established the rights and rules of the game for the privileged few who could afford to buy printing presses and grind forests into paper.
The printing press set the model for mass media. A lucky handful owns the publishing machinery and controls the information. Whether at newspapers or global manufacturing giants, they decide what the masses will learn. This elite still holds sway at most companies. You know them. They generally park in sheltered spaces, have longer rides on elevators, and avoid the cafeteria. They keep the secrets safe and coif the company’s message. Then they distribute it — usually on a need-to-know basis — to customers, employees, investors, and the press.
That’s the world of mass media, and the blogs are turning it on its head. Set up a free account at Blogger or other blog services, and you see right away that the cost of publishing has fallen practically to zero. Any dolt with a working computer and an Internet connection can become a blog publisher in the 10 minutes it takes to sign up.
Sure, most blogs are painfully primitive. That’s not the point. They represent power. Look at it this way: In the age of mass media, publications like ours print the news. Sources try to get quoted, but the decision is ours. Ditto with letters to the editor. Now instead of just speaking through us, they can blog. And if they master the ins and outs of this new art — like how to get other bloggers to link to them — they reach a huge audience.
This is just the beginning. Many of the same folks who developed blogs are busy adding features so that bloggers can start up music and video channels and team up on editorial projects. The divide between the publishers and the public is collapsing. This turns mass media upside down. It creates media of the masses.
How does business change when everyone is a potential publisher? A vast new stretch of the information world opens up. For now, it’s a digital hinterland. The laws and norms covering fairness, advertising, and libel? They don’t exist, not yet anyway. But one thing is clear: Companies over the past few centuries have gotten used to shaping their message. Now they’re losing control of it.
Want to get it back? You never will, not entirely. But for a look at what you’re facing, come along for a tour of the blogosphere.
So far, so good, eh? Wow, everything is changing. Particularly publishing. To repeat: “The divide between the publishers and the public is collapsing. This turns mass media upside down. It creates media of the masses.
How does business change when everyone is a potential publisher?
Sounds pretty grim if you are a publisher, doesn’t it? In an astonishingly unself-conscious piece of solipsism, the mag cover says “Blogs will change your business,” but the following article would better be titled “Blogs will change OUR business,” since lots more is said about the changes blogging will wreak on publishers than any of the thousands of other industries in America.
Which brings us to BW’s punchline/backflip.
A prediction: Mainstream media companies will master blogs as an advertising tool and take over vast commercial stretches of the blogosphere…. Take a look at blog advertising today, and it’s hard to see a glittering future. Sure, enterprising bloggers make room on their pages for Google-generated ads, known as AdSense, and earn some pocket change.
Umm. Guys? A number of indie bloggers already make more each month than you make. And their year-over-year growth trajectory is a lot greater than yours. And they don’t have to worry what the boss thinks. And they’ve each got a brand name people adore. And they’ve got the lowest overheads in the publishing industry. Who do people want to work for — your failing industry, or themselves?
Allow me a prediction: indie bloggers are going to kick corporate ass.
Yes, blogs could be advertising nirvana, admits Business Week:
Still, blogs could end up providing the perfect response to mass media’s core concern: the splintering of its audience. Advertisers desperate to reach us need to tap niches (because we get together only once a year to watch the Super Bowl). By piggybacking on blogs, they can start working that vast blogocafé, table by table. Smart ones will get feedback, links to individuals — and their friends. That’s every marketer’s dream.
But never fear, says BW, the corporates will reclaim the field:
The big companies have what the bloggers lack. Scale, relations with advertisers, and large sales forces. They can use these forces to sell across all media, from general audience to bloggy niches.
Ahh, salesforces. Expensive, inept, lazy salesforces. Bosses. Managers. Lots of flowcharts.
This assumes, of course, that blog advertising is like advertising on MSNBC or BusinessWeek.com. Take it from somebody who registered the name “blogads.com” in March of 2002… it isn’t. If you think publishing has been transformed, don’t you think that its twin sister advertising is also being turned inside out? While traditional advertising is about megaphones and cheerleading, blog advertising is about conversing, listening as much as you talk. Think that the 20-management-tier command-and-control structure of conventional advertisers is going to be comfortable with crawling into this bee-hive?
Scale? Who has more scale than the blogosphere?
Relationships with advertisers? (Remember the “relationships” that buggy makers used to have with their customers?)
To take on bloggers, large publishing corporations (themselves slowly collapsing) will have to re-allign their cost structures, organograms, sales channels and mentalities.
Worst of all, they are going to have to cannibalize their own sales. They won’t do it.
It is not just publishing that is changing. Corporate publishers are going to have to change their relationships with advertisers. Heck, advertisers are going to have to change their relationship with advertising. (Quick, reread http://www.cluetrain.com/#manifesto.)
Periodical publishers didn’t start making money from Gutenburg’s invention until 50 years after his invention, in BW’s words, “sparked an information revolution” unrivalled until the invention of blogging. Publishers are three or more years late, just catching on to the ideas we were babbling about three years ago. Publishers haven’t caught up– they are still three years behind.
BW writer Heather Green (more on her in a minute) a quote from Clay Shirky that didn’t make it into the story: “I am a member of a church of the reform normative, whenever I concentrate on what things should be doing, I miss what things are doing.”
Here’s a parallel factoid that Virginia Postrel www.dynamist.com included in her NYTimes story about innovation last week: a 3M study “found that product ideas from lead users generated eight times the sales of ideas generated internally - $146 million versus $18 million a year - in part because lead users were more likely to come up with ideas for entire new product lines rather than minor improvements.”
In entrepreneurship, there’s a constant and healthy tension between dreaming about the next decade and focusing on today’s nitty gritty. The advantage bloggers (and their vendors) have over traditional publishers is that they ARE the users and the lag time between idea and execution is weeks rather than years. And the feedback loop is measured in minutes rather than years. So the innovation cycle is exponentially faster. As regular readers of this blog know, I don’t envy the corporate publishing incumbents.
Now about Heather Green — Heather was the first journalist to call about Blogads clear back in September ‘02 when we sold our first few blogads. The story didn’t make it into print.




April 24th, 2005 at Apr 24, 05 | 4:50 pm
WOW! Great post. Most of the stuff making it into the news these days is all about blogs concentrated on PR and Marketing junk. I guess I should not be surprised since those PR folks have the connections to get their stories published. I’m on the other side of blogging - ideas and innovation. I have a service that I developed using Open Source Software - Ideascape - that is for enterprise blogging but the focus is on ideas, open innovation, and knowledge management. It’s got really cool hooks into other services like del.icio.us that takes you on missions of discovery…well beyond the realm of typical business focus.
April 25th, 2005 at Apr 25, 05 | 3:44 pm
What an excellent post. I am curious to see how long the BusinessWeek blog can keep up the pace of daily posting and whether it can remain relevant.
April 26th, 2005 at Apr 26, 05 | 3:10 am
Ok, flash back to 1999. eCommerce was to be dominated by the pure plays. Now flash forward to today. Other then eBay and Amazon, who dominates?
Once the mainstream figures it out just like the brick-n-mortar brands did, BW is right, they will dominate.
Doesn’t mean you won’t have successful pure-play bloggers, they just won’t be what they are here now in the upstart days.
April 26th, 2005 at Apr 26, 05 | 2:14 pm
Change comes slowly, but when it comes, it comes quickly.
April 26th, 2005 at Apr 26, 05 | 2:32 pm
Terrific post. Take it from someone in advertising - you are right, and I’ve said this before: advertising agenices DO NOT GET IT when it comes to blogs. This won’t be like the eCommerce bubble of several years ago. Maybe they are skittish, but smart ones will get with the program.
April 26th, 2005 at Apr 26, 05 | 4:11 pm
Hey, I believe that blogging will have a big impact on society — I’m writing a book about it — but let’s get real here.
Was it only a decade ago that theevangelists of the early Web, online commerce, electronic publishing, and new digital media predicted the death of Old Media, the end of print-on-paper books, and the demise of the shopping mall?
Oh yeah, and they also said that Microsoft was dead, AOL was dead, and Big Business itself was dead — and that all their frantic efforts to adjust to new media and new technology would prove as useful as “re-arranging the deck chairs on the Titanic.”
Remember George Gilder? In 1994 he predicted that “Over the next decade … TV will expire and transpire into a new cornucopia of choice and empowerment … Hollywood and Wall Street will totter and diffuse to all points of the nation and the globe…. [and] the most deprived ghetto child in the most blighted project will gain educational opportunities exceeding those of today’s suburban preppie.”
Well, actually more than 11 years have passed now, and unfortunately for those who believe that that new technology can totaly rewrite existing social and economic reality as if it were a blank slate, things did not exactly turn out the way that Gilder expected. Yes, thanks to cable’s growth and the emergence of on-demand programming opportunities, TV offers many new choices (although one would be hard pressed to call The Apprentice or Showdog Moms and Dads exactly “empowering”), but still the most popular and critically-acclaimed shows by and large emanate from the traditional networks. Hollywood and Wall Street, meanwhile, have despite their many challenges just experienced their most profitable decade in history. And as for our nation’s ghetto children, it should be obvious even to the most utopian-minded among us that it will take a lot more than Internet access to overcome the institutionalized forces of deprivation that continue to cripple their educational and work opportunities.
Anyway, blogging won’t kill off Old Media any more than TV killed off radio or radio killed off newspapers.
Reality check, okay?
April 26th, 2005 at Apr 26, 05 | 5:55 pm
Blogging won’t kill of the MSM, but it is shifting things quite a bit. Additionally, since it’s often such an easily targetable group of readers, it changes advertising, too (which is already undergoing major changes). It is a new form of media which, while it may not end up being world-changing, is probably going to stay around for quite a bit. It might end up in a somewhat different form, but people have really grasped onto it with quite a passion!
April 26th, 2005 at Apr 26, 05 | 6:16 pm
I agree with that completely.
You can already see MSM adapting to become more blog-like — or at least to open up to more direct contact with readers.
One world-changing result of blogs is that the unchallenged monopoly of the MSM over what news and information people can get has been irrevocably broken.
But let’s remember that change comes to the world on the world’s terms, shaped and constrained by the limits of our political economy and human nature.
April 27th, 2005 at Apr 27, 05 | 10:07 pm
Is BW right in predicting the corporate takeover of blogworld? Well, I’m not a regular blogger and I have a bit skeptical view about the whole blogging from an everyday, practical viewpoint. Herbert Simon’s one sentence summarizes my philosophical opinion on the issue: a wealth of information leads to a poverty of attention.
For instance: if an asset manager is researching a company because he’s thinking about becoming an owner of the company, is he going to check out the blogs about the company or its products/services? I doubt it. (However, I have to admit the fact that the GM Vice-Chairman started a blog made me think. Maybe GM is really paying attention to the details, maybe they can have a successful turnaround’But on the other hand, it might have made others think ‘jeez, that’s why they have such a mess, the vice chairman is blogging instead of working’.)
I think the most dangerous aspect of this possible ‘takeover’ is if corporations secretly try to buy out bloggers or create false blogs. And I’m sure they’ll be very innovative in this.
April 27th, 2005 at Apr 27, 05 | 10:31 pm
Most businesses are focusing for now solely on blogs as marketing vehicles. But that may be among the least of b logging’s value to companies.
Consider that (depending on the industry) somewhere between 40-90% of all new products fail in the market. When you ask R&D managers why, universally they cite an inadequate understanding of the “voice of the customer” and of consumer wants and needs. I think “product definition” blogging can help R&D managers in a big way, again depending on the industry.
Enterprise-wide blogging also has major advantages over current knowledgement management systems within companies — not least because current systems and email archives are non-searchable and non-persistent. Add in RSS and division managers and employees no longer have to go hunting for reports and information that may or may not even exist anymore. It gets deli9vered right to them.
April 29th, 2005 at Apr 29, 05 | 7:04 pm
dkline, you hit it on the head…internal blogging is the battle ground. the company that leverages blogging internally will gain a competitive advantage over non-blogging corps. everyone is excited over externally focused blogs and they are missing where the real revolution will be.