Pay extra to pay with paper
Tuesday, October 29th, 2002
Jennifer Bayot: “Krista S. Boughey of Hanford, Calif., recently learned that she and her husband, Britt, would have to pay $8 a month to receive paper invoices for their auto and student loans from USAA. Online statements and automatic payments would be free.” And “A number of studies and surveys show that the average company saves about $1 a bill by moving from a paper-based system to an electronic system.” Other companies are joining the pay-for-paper herd. The trend should deepen other online habits and suck more people into e-life. Once you are compelled to pay two bills online, why not do them all there?